If we find less than 10 hours a week of manual re-keying between your systems, we refund every dollar you've paid. Three coordinators at eight hours each already puts you at two and a half times that floor.
Call → Assessment → Verdict
You know the price, the timeline, and the paperwork before you commit to anything.
Scoping Call & Quote
Thirty minutes of specific questions about systems, coordinators, and order flow. With your OK we record it, so the specialists who run the assessment size it from your words. Flat quote in writing within one business day, guarantee included.
The Assessment
About a week, and fourteen days at the outside. Screen-shares with your coordinators map every bridge, each one priced in loaded hours, and nothing touches your live systems.
The Verdict
The Friction Map, ranked Fix Now / Fix Later / Leave Alone, with a walkthrough. The fee credits toward the Fix Sprint if you want us to build it.
One page of paperwork, e-signed before any data moves, then we invoice you directly.
Built for One Specific Buyer
You run NetSuite or Dynamics 365 Business Central
Your coordinators re-key order, ASN, or inventory data between your WMS, EDI feed, and ERP
You've had ASN rejections, order errors, or inventory mismatches traced back to "someone typed it in wrong"
You suspect the fix is a data flow, not a headcount problem
Exactly What We Do, and How Long It Takes
The Data-Bridge Friction Map
A visual map of every manual re-entry point between your systems, the annual cost of each one in re-keying hours, and a prioritized list of which to fix first: Fix now, Fix later, or Leave alone.
Data-Bridge Friction Map
The full sample: bridge map, per-bridge cost ledger, and the Fix now / Fix later / Leave alone verdict.
The Fix Sprint
Fixed-scope remediation of what the Friction Map ranks Fix Now. Usually that is a SuiteTalk-to-EDI integration, a WMS-to-ERP handoff rebuild, or a rules layer on top of an existing bridge. Scoped straight off the report, quoted flat, shipped on a defined timeline.
Priced by how many bridges the fix touches and whether new middleware is needed. Quoted flat off the report, invoiced half to start and half on delivery.
The full assessment fee you paid comes off the Fix Sprint's price. You are not paying for the same discovery work twice.
The fix list is written so your own team can execute it without us. Nothing continues automatically unless you say so.
Straight Answers
Does this need to go through procurement?
Almost never. This is scoped to typically fall within a Director or VP's discretionary spend limit.
What access do you need, and is it secure?
No system access is required at all. This assessment runs through structured interviews and screen-shares with your team, and nothing touches your live environment.
How long does it take?
About a week from our first shadow session, ending with a walkthrough call. Fourteen days is the guaranteed outside edge, and if we pass it we refund the fee.
Is this fully remote?
Yes. Shadow sessions happen over screen-share with your coordinators.
What if you don't find much?
Less than 10 hours a week of manual re-keying found means we refund every dollar you've paid. We count the hours your own coordinators walk us through, so you can check the arithmetic yourself.
What happens after you get the report?
You get a prioritized fix list you can hand to your own team. If you'd rather we build it, the Fix Sprint above is that route, and the assessment fee you already paid comes off its price.
Should I run this instead of the OTIF Assessment?
If you're bleeding retail deductions, start with the OTIF Assessment. This one is often the natural next step once a miss traces back to ASN/EDI timing.
Why don't you quote a price on the call?
Because the people who size the work are the specialists who run it, not the person selling it. They scope from the call itself (with your OK, we record it) and you get the flat number in writing within one business day. Once quoted, it doesn't move.
Pairs with: the OTIF Deduction Assessment, since deduction misses traced to ASN/EDI lag usually start here.
See the Assessment →Ready to Map the Friction?
Book a 30-minute scoping call. Flat quote in writing within one business day.